Intelligent patient billing engagement

Automate and personalize your patient billing with Inbox Health's omni-channel patient communication and payment platform.

A smarter, simpler patient billing communication platform

Inbox Health's communication algorithms are designed to optimize patient billing by reaching patients with the right message, at the right time, on the best channel.
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It costs more than 4X as much to collect from patients rather than insurance
Source: Inbox Health customer analysis, 2018

Integrated, cross-channel engagement

Engage patients based on why the owe – not just how much they owe – and offer seamless support across any communication medium. Patients get quick, clear answers to their billing questions so they feel confident to pay.
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75% of patients say understanding out-of-pocket costs improves their ability to pay.
Source: TransUnion Health Survey, June 1, 2014

A modern payments experience for optimal results

Patients are provided with multiple payment options so it is easier for them to pay, when and how they feel most comfortable - reducing friction in the process and reducing costs.
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Seamless omni-channel communication with patients

More efficient patient support across text, email and phone through a unified workflow

Combine patient messaging across text, email, physical mail, and more into a single patient support inbox.
Receive and share attachments and information across any channel the patient wants to use to communicate.
Allow patients to connect in real-time, with live chat, and simple communication across text, email, and phone.

Centralized control

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Customized for you

Every algorithm we use is tailored to your practice's specific needs, from specialty to payer mix, we take every unique quality into account.
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Advanced metrics

Quantify patient engagement, with detailed cohort analysis on patient engagement and patient payments.
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Actionable data

Precise controls combined with our detailed data give you flexible options to impact your billing performance.

Our streamlined patient billing process allows you to easily collect patient payments without slowing down your billing staff

Let us tell you more.

We’ll email you to start the conversation.