Transforming patient billing

Inbox Health makes billing easier, with personalized patient interactions, tactile support, and seamlessly integrated patient payment options.
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We look beyond the balance to treat patients as individuals

Patient billing doesn't have to be painful. Our communication platform engages patients in a highly personalized and effective way, identifying not just how much they owe, but identifying the source of why they owe money, building trust, and helping resolve issues that get in the way of quick balance resolution.

Intelligent, automated interactions that drive results

We combine machine learning with advanced algorithms to continuously improve our ability to connect with patients effectively – reducing more wasteful spending and improving 
payment metrics more and more over time.

A superior experience for everyone involved

Get more control and visibility over payments and accounts

Enjoy accelerated collection rates and a reduction in phone calls and paper statements
Collect co-pays and past due balances seamlessly. Simpler bills and more convenient patient support means happier patients, and increased revenue.
Finally, medical bills that are easy to understand! Plus easy to access customer support on every channel, and more payment options than ever before.

Reduce billing costs by up to $10 per encounter, with our personalized patient billing experience.


increase in patient payments in 1 month


reduction in paper statements


reduction in phone calls

Awesomely automated – seamlessly integrated
and many others
Awesomely automated – seamlessly integrated
All of your patients, appointments, charges, and more are synced at all times
Posted Payments
Payments from patients post automatically, and are applied when patients pay
Simple Setup
Integration can be setup in 1-2 days, with tiered rollouts just for billing companies

At Inbox Health, we’re on a mission to make every patient payment experience clear and convenient.

“Inbox Health has dramatically lowered our patient collection costs and increased collection rates. Both our practices and their patients are delighted with the Inbox Health solution and experience.”
Amy Koon, CEO
Keystone Medical Management

Ready to change the way you think about patient revenue?

Our Platform

Let us tell you more.

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Billers: Your Practices Need You Now More Than Ever

The largest emergency aid package in US history was passed on Friday. The unprecedented bill is going to inject money into the hands of individuals and industries affected by the Coronavirus pandemic. The healthcare industry in particular is being granted $117 billion for hospitals and veterans’ health care, in addition to small-business loans to help cover wages and expenses that will help the smaller independent practices. There is also a requirement for group health plans and insurance providers to cover preventive services related to coronavirus without cost sharing, as well as a temporary suspension of a 2% cut in Medicare fees.

Medical Billing From the Trenches of COVID-19

There's no doubt that things have changed since COVID-19. From social distancing to senior hours at the grocery store, we've adjusted our daily routines to adapt to the 'new normal'. For most of the Medical Billers we speak with, the 'new normal' is still being determined. We at Inbox Health are trying our best to make sure our community of Medical Billers have all the information they need to navigate this uncertain time. We recently spoke with IntegraMDP, a leading Medical Biller, about how the Coronavirus has affected their business, and how they adapted their business to safeguard their employees while supporting their practices and their patients. This is their story.

How Coronavirus Is Driving Healthcare Digitization

COVID-19 is straining and changing our healthcare system before our very eyes.  From emergency preparedness to supply chain to telehealth, we are witnessing transformations that will have a permanent impact on how healthcare is delivered long after the COVID-19 pandemic has receded.  We need to learn from this catastrophe. Many of the changes taking place can root out inefficiencies and streamline processes to ensure we are better prepared for future crises.