Inbox Health Raises $15 Million in Series A Financing Round --  Learn More
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Change the way you think about patient billing

From start to finish, Inbox Health's data-driven platform automates and personalizes the entire patient billing communication process.
Floating Element/Pymnt Schedule Confirmation

Look beyond the balance to treat patients as individuals

Inbox Health's communication algorithms make patient billing more efficient by reaching patients with the right message, at the right time, on the best channel. Eliminate the burden of batching statements monthly, the limitation of paper-only outreach, and the frustration of constant phone call interruptions.

Encourage timely payments with easy to understand billing statements

Provide patients with easily understood information about their bill: date of service, provider, services provided, coverage explanation and more.

Collect faster, with flexible payment options patients expect and appreciate

Effortlessly accept contactless or in-person payments via check, credit card, Apple Pay, IVR (phone) and ACH transfer, based entirely on patient preference. Patients can choose to pay in full or set up recurring payments to cover their balance.

A superior experience for everyone involved

Better process, better results, better experience

Billers
Enjoy accelerated collection rates and a reduction in phone calls and paper statements
Practices
Collect co-pays and past due balances seamlessly. Simpler bills and more convenient patient support means happier patients, and increased revenue.
Patients
Finally, medical bills that are easy to understand! Plus easy to access customer support on every channel, and more payment options than ever before.

Reduce billing costs by up to $10 per encounter, with our personalized patient billing experience.

25%

increase in patient payments in 1 month

50%

reduction in paper statements

90%

reduction in phone calls

Awesomely automated – seamlessly integrated
Inbox Health easily integrates with leading Practice Management systems and gives you a smooth experience from day one.
and many others
Awesomely automated – seamlessly integrated
Real-time
All of your patients, appointments, charges, and more are synced at all times
Posted Payments
Payments from patients post automatically, and are applied when patients pay
Simple Setup
Integration can be setup in 1-2 days, with tiered rollouts just for billing companies

At Inbox Health, we’re on a mission to make every patient payment experience clear and convenient.

“Inbox Health has dramatically lowered our patient collection costs and increased collection rates. Both our practices and their patients are delighted with the Inbox Health solution and experience.”
Amy Koon, CEO
Keystone Medical Management

Let us tell you more.

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conversation.

Patients are coming back, get ready

How far we’ve come since last summer. At this time last year you couldn’t turn on your computer without seeing a story about how to make it through the pandemic. Now, for those that took the right steps, the story becomes how to best take advantage of the pent-up demand that is driving every corner of the market to levels never imagined.

How digital payments improve patient satisfaction

I recently went to my doctor for an old shoulder injury. Since I haven’t seen this doctor in a while, I expected to fill out the requisite intake forms. COVID-19 has forced many practices to adopt digital communications to improve the patient experience so I was encouraged when the forms were sent to me digitally before my appointment. What I didn’t expect though was a balance on my account. To make matters worse, there was no way for me to look into the details of this balance or pay it off. The only thing I could do was see my balance and either call into the practice or wait until my appointment to pay it.

Red House Medical Billing’s increased focus on patient billing

When I started Red House Medical Billing 5 years ago I knew I had to differentiate if I was going to succeed. Processing medical bills is a commoditized business in a highly competitive industry with thousands of players. I couldn’t go out with the same messaging and service offering as everyone else. I needed to understand and articulate what makes Red House Medical Billing different.

Ready to change the way you think about patient billing?

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