Inbox Health Raises $15 Million in Series A Financing Round --  Learn More

Change the way you think about patient billing

From start to finish, Inbox Health's data-driven platform automates and personalizes the entire patient billing communication process.
Floating Element/Pymnt Schedule Confirmation

Look beyond the balance to treat patients as individuals

Inbox Health's communication algorithms make patient billing more efficient by reaching patients with the right message, at the right time, on the best channel. Eliminate the burden of batching statements monthly, the limitation of paper-only outreach, and the frustration of constant phone call interruptions.

Encourage timely payments with easy to understand billing statements

Provide patients with easily understood information about their bill: date of service, provider, services provided, coverage explanation and more.

Collect faster, with flexible payment options patients expect and appreciate

Effortlessly accept contactless or in-person payments via check, credit card, Apple Pay, IVR (phone) and ACH transfer, based entirely on patient preference. Patients can choose to pay in full or set up recurring payments to cover their balance.

A superior experience for everyone involved

Better process, better results, better experience

Enjoy accelerated collection rates and a reduction in phone calls and paper statements
Collect co-pays and past due balances seamlessly. Simpler bills and more convenient patient support means happier patients, and increased revenue.
Finally, medical bills that are easy to understand! Plus easy to access customer support on every channel, and more payment options than ever before.

Reduce billing costs by up to $10 per encounter, with our personalized patient billing experience.


increase in patient payments in 1 month


reduction in paper statements


reduction in phone calls

Awesomely automated – seamlessly integrated
Inbox Health easily integrates with leading Practice Management systems and gives you a smooth experience from day one.
and many others
Awesomely automated – seamlessly integrated
All of your patients, appointments, charges, and more are synced at all times
Posted Payments
Payments from patients post automatically, and are applied when patients pay
Simple Setup
Integration can be setup in 1-2 days, with tiered rollouts just for billing companies

At Inbox Health, we’re on a mission to make every patient payment experience clear and convenient.

“Inbox Health has dramatically lowered our patient collection costs and increased collection rates. Both our practices and their patients are delighted with the Inbox Health solution and experience.”
Amy Koon, CEO
Keystone Medical Management

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Growth Marketing Tips For Medical Billers

You’re a medical billing company looking to grow your business. By now you’ve probably read books on how to grow your business and subscribed to all the leading blogs on the topic. But, what are the most impactful growth strategies to focus on when you don’t even have time to eat lunch? Where do you start, and what even works? 

Centennial Sprint

We at Inbox Health just released our 100th product sprint to make patient billing better for medical billers, providers, and patients and what a journey it has been. A sprint is a short, time-boxed period (for us, 2-4 weeks) when a scrum team works to complete a set amount of work. Sprints are at the very heart of scrum and agile development methodologies with the focus on breaking complex projects -- like our Inbox Health Platform -- into bite-sized pieces.

Is Medical Billing a Good Business in 2021?

I recently heard from a medical biller who almost closed her doors in 2020. Even in the best of times, owning a medical billing business has its challenges. Given that biller revenue is directly tied to services provided to patients, the economic impact of the coronavirus due to fewer doctor visits has caused some billers to question their future. To be sure recovery seems to be imminent but the k-shaped recovery coming out of the COVID-19 pandemic has affected medical practices and their billers in different ways, creating disparate realities among different communities.

Ready to change the way you think about patient billing?

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