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Transforming patient billing

Inbox Health makes billing easier, with personalized patient interactions, tactile support, and seamlessly integrated patient payment options.
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We look beyond the balance to treat patients as individuals

Patient billing doesn't have to be painful. Our communication platform engages patients in a highly personalized and effective way, identifying not just how much they owe, but identifying the source of why they owe money, building trust, and helping resolve issues that get in the way of quick balance resolution.

Intelligent, automated interactions that drive results

We combine machine learning with advanced algorithms to continuously improve our ability to connect with patients effectively – reducing more wasteful spending and improving payment metrics more and more over time.

A superior experience for everyone involved

Get more control and visibility over payments and accounts

Billers
Enjoy accelerated collection rates and a reduction in phone calls and paper statements
Practices
Collect co-pays and past due balances seamlessly. Simpler bills and more convenient patient support means happier patients, and increased revenue.
Patients
Finally, medical bills that are easy to understand! Plus easy to access customer support on every channel, and more payment options than ever before.

Reduce billing costs by up to $10 per encounter, with our personalized patient billing experience.

View Case Study See All Our Case Studies
25%

increase in patient payments in 1 month

50%

reduction in paper statements

90%

reduction in phone calls

Awesomely automated – seamlessly integrated
and many others
Awesomely automated – seamlessly integrated
Real-time
All of your patients, appointments, charges, and more are synced at all times
Posted Payments
Payments from patients post automatically, and are applied when patients pay
Simple Setup
Integration can be setup in 1-2 days, with tiered rollouts just for billing companies

At Inbox Health, we’re on a mission to make every patient payment experience clear and convenient.

Our Story Our Values
“Inbox Health has dramatically lowered our patient collection costs and increased collection rates. Both our practices and their patients are delighted with the Inbox Health solution and experience.”
Amy Koon, CEO
Keystone Medical Management

Ready to change the way you think about patient revenue?

Our Platform

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conversation.
Icon/16x16/Blog/BlkCreated with Sketch. Press Release

Inbox Health releases new integrated product, Mailbox, to digitally manage patient mail

Today, Inbox Health, the patient communication platform for medical billers, released a new integrated product, Mailbox, which allows billing companies and practices to digitize patient mail while automating the deposit and posting of check payments. This product helps practices get paid faster and eliminates overhead around physically handling paper checks and other mailed correspondence.
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Introducing Mailbox: Seamless Mailed Payments

In building Mailbox, the team at Inbox Health set out to create the first truly seamless, integrated experience around patient mail. We wanted to create a process around snail mail that felt like magic, and to speak for the team, I think we've been able to do that.
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Is it safe to see my doctor?

One of the indirect health costs of the COVID-19 pandemic is that fear of infection has caused many patients to delay non-COVID-19 related healthcare visits. Stay-at-home orders in many States and, in the case of millions of newly unemployed Americans, the loss of healthcare coverage, have resulted in the postponement (or, in some cases, avoidance) of treatment.