Transforming patient billing

Inbox Health makes billing easier, with personalized patient interactions, tactile support, and seamlessly integrated patient payment options.
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We look beyond the balance to treat patients as individuals

Patient billing doesn't have to be painful. Our communication platform engages patients in a highly personalized and effective way, identifying not just how much they owe, but identifying the source of why they owe money, building trust, and helping resolve issues that get in the way of quick balance resolution.

Intelligent, automated interactions that drive results

We combine machine learning with advanced algorithms to continuously improve our ability to connect with patients effectively – reducing more wasteful spending and improving 
payment metrics more and more over time.

A superior experience for everyone involved

Get more control and visibility over payments and accounts

Billers
Enjoy accelerated collection rates and a reduction in phone calls and paper statements
Practices
Collect co-pays and past due balances seamlessly. Simpler bills and more convenient patient support means happier patients, and increased revenue.
Patients
Finally, medical bills that are easy to understand! Plus easy to access customer support on every channel, and more payment options than ever before.

Reduce billing costs by up to 
$10 per encounter, with our personalized patient billing experience.

25%

increase in patient payments in 1 month

50%

reduction in paper statements

90%

reduction in phone calls

Awesomely automated – seamlessly integrated
and many others
Awesomely automated – seamlessly integrated
Real-time
All of your patients, appointments, charges, and more are synced at all times
Posted Payments
Payments from patients post automatically, and are applied when patients pay
Simple Setup
Integration can be setup in 1-2 days, with tiered rollouts just for billing companies

At Inbox Health, we’re on a mission to make every patient payment experience clear and convenient.

“Inbox Health has dramatically lowered our patient collection costs and increased collection rates. Both our practices and their patients are delighted with the Inbox Health solution and experience.”
Amy Koon, CEO

Keystone Medical Management

Ready to change the way you think about patient revenue?

Our Platform

Let us tell you more.

We’ll email you to start the
conversation.

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Icon/16x16/Blog/Blk Blog

People are ignoring their health bills. Can you blame them?

Blake Walker, CEO of Inbox Health, is modernizing the medical billing experience using data-driven communication to create personalized patient interactions.
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Leading Lab Improves Patient Experience with Inbox Health

Your Health Lab (YHL), a leading clinical diagnostic laboratory serving the state of Texas, was looking for ways to make medical bills, and the billing process, more transparent for patients and providers. With Inbox Health, they increased patient payments by 39%.
Icon/16x16/Blog/BlkCreated with Sketch. Press Release

Inbox Health Partners with Healthpac to Deliver a Better Patient Billing Experience

Inbox Health completes integration between Healthpac’s billing software and Inbox Health’s powerful patient billing platform to produce incredible results.