Built for Healthcare Revenue Cycle Leaders

Efficient patient billing that drives revenue

Inbox Health is the gold standard for patient billing, offering AI-automated workflows and convenient support for patients that result in faster payment.

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50% of patients leave a practice due to a billing issue.

Eliminate billing roadblocks and empower patients to pay – fast.

The Inbox Health Impact:

  • 85% of patient A/R collected in 15 days

  • 2x increase in total patient collections

  • 70% of patient billing inquiries resolved without interrupting your staff

  • 90% of statements sent digitally, resulting in reduction in paper costs and administrative time

Healthcare organizations collect less than half of what patients owe. On average, it costs $4 to collect $1 of patient A/R.

Close the gap, and transform deficits into revenue-driving engines.

Boost revenue and efficiency

Patient billing cycles with unmatched automation, customization, and intelligence

Streamline daily tasks while increasing collections with billing cycles that are automatically customized to the needs of each practice and individual patient. Billing messages are sent via email, text, paper mail, or voice calls, and follow-up communications intelligently adapt based on the patient’s interaction with previous messages.

Reduce the patient support burden

Offer smart patient interactions, powered by AI

Boost patient satisfaction while managing and resolving patient inquiries fast with HIPAA-compliant live chat, text, email, or phone call. Offer support 24/7 with AI-powered responses that handle common issues like updates to insurance information. Inbox Health’s full suite of solutions allows you to fully outsource patient billing support with a team that resolves 90% of inquiries after the first touchpoint.

Accelerate collection speeds and revenue

Deliver the payment experience patients expect

Patients easily pay via credit card, digital wallet, ACH, phone and check – in office or online. Adopt a proactive approach to patient collections by offering payment plan options that require no interaction from your team. Watch collection speeds increase while reducing overhead costs by sending fewer paper statements.

Seamless Integration

Centralize your patient 
A/R management

Inbox Health seamlessly integrates with the most popular practice management systems, so you can manage all of your patient A/R in 
one place.

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Customers love Inbox Health:

"I realized I was wasting a lot of time and resources. After doing a cost and time analysis, implementing Inbox Health was a no brainer.”
Erin Rockett, President

Precise Practice Management

"Collection speeds increased immediately with Inbox Health. Patients who would normally pay in 35 days were paying in a week.”
Amy Koon, CEO

Keystone Medical Management

"Any worry or fear about quality using AI or non-human intervention was quickly dispelled. A 90% success rate with 100% superior and satisfactory sentiment is hard to argue with. We're doing more, with less, with excellence."
John Gwin, CEO

The Auctus Group

“I’ve never seen this much collection on patient balances.”
Katie Fergus

PractiSynergy

“This is the clearest, most intelligible set of medical statements we've ever encountered.”
Patient
“[Billing] is so easy to understand and use. I think it’s better than anything I’ve tried so far, including Amazon.”
Patient
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