Inbox Health is your solution for better patient billing, convenient support, and faster payment.
Built for Medical Billing Teams
Powerful
patient billing
communications
The Inbox Health Impact:
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88 %
increase in collections speeds in the first 30 days, resulting in increased revenue.
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70 %
reduction in phone call volume, freeing up staff time for revenue-driving tasks.
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90 %
of statements sent digitally, resulting in reduction in paper costs and administrative time.
Patient billing
Patient billing cycles with unmatched automation, customization, and intelligence
Streamline daily tasks while increasing collections with billing cycles that are automatically customized to the needs of each practice and individual patient. Billing messages are sent via email, text, paper mail, or voice calls, and follow-up communications intelligently adapt based on the patient’s interaction with previous messages.
Patient support
Smart patient interactions lessen the support burden
Manage and resolve patient inquiries in real time with modern support tools. Securely communicate with patients via HIPAA-compliant real-time chat, email, and SMS. Transparent and timely communication boosts patient satisfaction, and modern support tools are the most efficient methods to provide support.
Patient Payments
Accelerate collection speeds and revenue by delivering the payment experience patients expect
Patients easily pay via credit card, digital wallet, ACH, phone and check – in office or online. Adopt a proactive approach to patient collections by offering payment plan options that require no interaction from your team. Watch collection speeds increase while reducing overhead costs by sending fewer paper statements.
Seamless Integration
Centralize your patient A/R management
Inbox Health seamlessly integrates with the most popular practice management systems, so you can manage all of your patient A/R in one place.
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Why Inbox Health
A superior experience for everyone
Customers love Inbox Health
“Collection speeds increased immediately. Patients who would normally pay in 35 days were paying in a week.”
Amy Koon, President & Co-founder
Keystone Medical Management
“Patients really do like to use our text messaging communication options, and because of that, our costs as a company have decreased two-fold as we no longer receive high numbers of phone calls. We saw an overall increase of about 30% in patient payment collections.”
Katie Fergus, President & CEO
PractiSynergy
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