Hi, we’re Inbox Health
We’re a passionate team full of developers, engineers, data scientists, and operators driven to reinvent the world of medical billing; bringing increased clarity around charges and more convenient ways to pay.
"Healthcare is about caring for people. Industry-standard billing systems are designed to not care about our unique circumstances and just send a bill, and if you don’t pay, send you to collections. We need to be building billing systems that are thoughtful about giving patients the treatment they deserve, from a billing standpoint as well as a care standpoint."
Blake Walker , CEO
Inbox Health is on a mission to reinvent healthcare, beginning with patient billing. We're working to turn a frustrating and opaque process into an intelligent, personalized experience. We strive every day to create a better model for healthcare billing for all of us. We believe third party medical billers are an important backbone of the US healthcare industry, and one that can help spur a better, fairer healthcare economy. We have chosen to focus our innovation on the needs of these billers to help bring about change across the tens of thousands of independent practitioners they serve.
- Seek to understand
- Be transparent
- Be humble
- Share data
- Challenge ourselves
- Create great experiences
Let us tell you more.
We’ll email you to start the conversation.
What Can the Medical Billing Industry Expect from a Biden Administration?
More immediately, there is the question of additional relief to individuals and businesses who are suffering economically as a result of COVID-19 including billers and practices. While the relief plan stalled leading up to the election, the political pressure will be enormous for Democrats and Republicans to get some plan passed prior to the new presidential term.
Dottie Jackson Gains Back Confidence in Her Business
In recent years Dottie and her team were unable to continue serving their practices as well as they intended. As the CEO of Prestige, Dottie truly felt like her reputation was at risk. Due to the inefficiencies of Prestige’s current patient payment software, Dottie’s clients were unable to take full advantage of the payment collections process without any headaches. Feeling frustrated, Dottie tried to remain strong and forge ahead with excellent service to her clients.
Report: How COVID-19 Is Affecting Patient Payment Activity
Thanks to a recently published report by Inbox Health Labs, for the very first time medical billers can see the impact of COVID-19 on patient payments and begin to plan for 2021. What is clear is that rethinking patient billing will be necessary to adapt to the changes being inflicted by this pandemic, and to counteract the persistent reduction in patient payment growth and what, thus far, appears to be a stunted-V shaped recovery.