Hi, we’re Inbox Health

We’re a passionate team full of developers, engineers, data scientists, and operators driven to reinvent the world of medical billing; bringing increased clarity around charges and more convenient ways to pay.
"Healthcare is about caring for people. Industry-standard billing systems are designed to not care about our unique circumstances and just send a bill, and if you don’t pay, send you to collections. We need to be building billing systems that are thoughtful about giving patients the treatment they deserve, from a billing standpoint as well as a care standpoint."
Blake Walker
Inbox Health

Our Story

Inbox Health is on a mission to reinvent healthcare, beginning with patient billing. We're working to turn a frustrating and opaque process into an intelligent, personalized experience. We strive every day to create a better model for healthcare billing for all of us. We believe third party medical billers are an important backbone of the US healthcare industry, and one that can help spur a better, fairer healthcare economy. We have chosen to focus our innovation on the needs of these billers to help bring about change across the tens of thousands of independent practitioners they serve.

Our Values

  • Seek to understand
  • Be transparent
  • Be humble
  • Share data
  • Challenge ourselves
  • Create great experiences

Let us tell you more.

We’ll email you to start the conversation.

Medical Billing Company Owner Katie Fergus Gains Time with Her Family

Katie longed for a more flexible schedule to be able to attend her kids’ school events and spend more
quality time with her family. She also desired autonomy to make faster, more strategic business decisions. So, Katie decided to own her own medical billing business. Being a new owner of a medical billing company was no easy task, however, and Katie quickly realized that the schedule flexibility she craved started to disappear as many tasks – too many of them manual – demanded her attention.

Report: Boomers don’t like opening the mail either

Inbox Health Labs examined nearly two years of data on patient payment activity to test the assumption that adopting a digital-first or digital-native payment system might be intimidating or alienating to their older patients while providing only limited benefit to their younger client base. The data from our analysis reveal that these fears are at best out of date, and at worst entirely out of touch with the way patients are engaging when given the choice. Billers may want to consider whether, if they don’t adopt digital technology to keep up with the times, then patients may rapidly outpace them in terms of the level and ease of digital communication they will be expecting. 

5 Things We are Thankful for in 2020

Focusing on gratitude is a way for us to not only remain positive and look forward, but it is also a way to bask in the glow of hard work and many accomplishments. Here, for Inbox Health, we bring to light some of the many accomplishments and lessons learned through 2020; much-needed positives at this time.  

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