Inbox Health for Patients

Medical bill pay — your way

Inbox Health is the easy way to communicate with your medical practice and pay your bill.

woman viewing e-statement

Patients use Inbox Health to get the support they need to pay their bills with confidence


Understand your bill

Receive a neatly designed paper or digital bill, with brief explanations of each charge and notes for any applied payments


Get answers fast

Ask questions at your convenience via email, SMS, live chat or phone


Pay any way you want

We accept all major credit cards, Apple Pay, and ACH, as well as payment over the phone or by mailed check

Designed for patients

Billing statements you can easily understand

Our patient-friendly statements arrive via mail, text or email, and can be accessed using just your birthdate. Whether you prefer paper or digital, there’s convenient access to make a payment, ask questions or learn about coverage.

paper bill with email notification

Support on-demand

Help is just a call or click away

Have a question? Give us a call, send us an email or start a thread with us via SMS or live chat. Likewise, if we notice a potential billing issue, we’ll reach out to you so your records are accurate.

woman texting for help

Payments made simple

A modern healthcare payments experience

Pay via credit card, digital wallet, ACH, phone and check. Depending on the practice, you may have the option to pay in full or over time.

pay using your phone
"I needed help updating my insurance card to resolve my bill, and the support tools with Inbox Health made that so easy – not only was there real human interaction, but the solution was quick."

Patient at a Private Practice

Is Inbox Health right for your practice?

Let’s chat. We’ll email you to start the conversation.