Inbox Health for Billing Managers

Inbox Health allows billing teams to operate more efficiently by automating manual tasks and freeing up time to focus on revenue-generating projects that boost business growth, like insurance claims and complex patient bills.

Managing patient A/R goes from tedious and
time consuming to automated and efficient
with Inbox Health


Improve operational efficiency

Streamline your billing team’s workflow by automating the patient collections process, including billing cycles, payment posting, and follow-up communications.

Manage all patient A/R in 
one place

Inbox Health integrates with the most-used practice management systems, so you can view all of your patient accounts from multiple practices with a single Inbox Health login.

Reduce phone call volume

Reduce phone call volume by more than 50%, freeing up hours of staff time per day. Patients get quick answers to questions and resolve simple issues, like updating insurance information, through live chat, text, or email, or IVR.

Reduce billing errors with automated statement review

Manual statement review increases the risk of billing errors. Inbox Health automatically reviews patients for billing after a claim is adjudicated by insurance and flags any potential errors based on parameters requested by billing teams. Flags include invalid addresses and bills over a certain dollar amount.

Automate billing cycles and patient follow-up based on customized terms

Let Inbox Health’s recommended billing cycle get to work or customize the start date and follow-up terms. Automated follow-up communications allow your billing team to focus on patient care and complex insurance claims instead of spending time on the phone tracking down unpaid balances.

Access enhanced analytics and performance reports

Inbox Health’s analytics and performance insights offer up-to-date access to your data, and reports are easy to export without number crunching. Improve efficiency and optimize your income, all within the Inbox Health experience.

Improve the patient experience with enhanced support while reducing phone call volume

Communicate with patients via email, text, and live chat. Digital support channels allow your billing team to respond to inquiries quickly on the communication channel that patients prefer. With fewer phone calls, billing teams can be on hold managing an insurance claim while simultaneously providing support to patients.

"I was a huge skeptic that the implementation could be easy – but I was proudly proven wrong. It was so simple.”

Bayless Integrated Healthcare

Inbox Health features

Everything you need from your
medical billing software

Real-Time chat

Solve issues fast, in a HIPAA-compliant secure environment.


Process payments at time of visit, onsite or remote.

Patient Portal

Secure, online access to messages, statements and more.


Integrate paper correspondence into your digital workflow.


Accept payments effortlessly over an automated phone system.


Revenue tracking, reporting features, QA tools and Practice metrics.


Patient Statements

Increase patient collections with clear and concise statements.


Automated Billing Cycles

Reach patients on the right channel, at the right time, with the right message.


Patient Billing Support

Provide enhanced patient support via live chat, text, email, or phone call.

Biller Dashboard

Optimize your workflow with all the information you need to take action, in one place.

Get started with Inbox Health today

Inbox Health was built for medical billers. Click below and schedule a quick chat – let’s get to know each other.