Inbox Health + AdvancedMD

Increase collection speeds 5x with Inbox Health and AdvancedMD

Utilizing automation, Inbox Health enhances the AdvancedMD platform to provide a modern patient-first billing experience, leading to increased revenue, a boost in payment velocity, and improved patient satisfaction.

AdvancedMD customers automate 90% of patient A/R, and 98% of patients pay digitally in the first 60 days.

Over 3,000 practices and 2 million patients trust Inbox Health. Here’s why:

  • Increase revenue with automated billing cycles

  • Access insights that drive business decisions

  • Boost payment speeds with clear statements

  • Modern payment methods increase collection rates

Enhance the patient experience while improving collection rates with on-demand support

Remove barriers to payment by offering billing support the way patients want it. Patients get answers to common questions over live chat, email, or IVR, so simple issues are resolved quickly.

Support Channels

Support hours: 9am – 8pm EST
Languages: English and Spanish

  • Live chat

    Answer rate: 100%
    Wait time: Less than 30 seconds

  • Text

    Answer rate: 100%
    Wait/response time: Less than 1 minute

  • Email

    Answer rate: 100%
    Wait/response time: Four to six business hours

  • Phone

    Answer rate: 80%
    Wait/response time: Less than one minute
    Voicemails: Returned within three business days

Let’s get to know each other

We’ll email you to start the conversation.