Inbox Health + eClinicialWorks

Boost Patient Collection Revenue by 20% with Inbox Health and Healow

Utilizing automation, Inbox Health enhances the eClinicalWorks platform to provide a modern patient-first billing experience, leading to increased revenue, a boost in payment velocity, and improved patient satisfaction.

eClinicalWorks customers see a 60% increase in collection speeds in the first 60 days, and a 20% increase in overall patient collection revenue

Over 3,000 practices and 2 million patients trust Inbox Health. Here’s why:

  • Increase revenue with automated billing cycles

  • Access insights that drive business decisions

  • Boost payment speeds with clear statements

  • Modern payment methods increase collection rates

Enhance the patient experience while improving collection rates with on-demand support

Remove barriers to payment by offering billing support the way patients want it. Patients get answers to common questions over live chat, email, or IVR, so simple issues are resolved quickly.

Support Channels

Support hours: 9am – 8pm EST
Languages: English and Spanish

  • Live chat

    Answer rate: 100%
    Wait time: Less than 30 seconds

  • Text

    Answer rate: 100%
    Wait/response time: Less than 1 minute

  • Email

    Answer rate: 100%
    Wait/response time: Four to six business hours

  • Phone

    Answer rate: 80%
    Wait/response time: Less than one minute
    Voicemails: Returned within three business days

Let’s get to know each other

We’ll email you to start the conversation.