Drive revenue with automated, efficient patient billing

Powerful patient billing communications

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Take the next step by talking to a billing expert to learn how medical billers use Inbox Health to save time and money, while successfully growing their businesses

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Over 3,000 healthcare practices and 2.8 million patients trust Inbox Health. The impact:

85 %

of patient A/R collected in 15 days, resulting in increased revenue.
70 %

reduction in phone call volume, freeing up staff time for revenue-driving tasks.
90 %

of statements sent digitally, resulting in reduction in paper costs and administrative time.

Patient billing

Boost revenue and efficiency: Patient billing cycles with unmatched automation, customization, and intelligence

Streamline daily tasks while increasing collections with billing cycles that are automatically customized to the needs of each practice and individual patient. Billing messages are sent via email, text, paper mail, or voice calls, and follow-up communications intelligently adapt based on the patient’s interaction with previous messages.

Patient support

Reduce the patient support burden: Offer smart patient interactions

Manage and resolve patient inquiries in real time with modern AI-powered support tools. Securely communicate with patients via HIPAA-compliant real-time chat, email, and SMS. Transparent and timely communication boosts patient satisfaction, and modern support tools are the most efficient methods to provide support. Manage the process internally, or alternatively, allow Inbox Health’s team to manage patient billing support, and get up to 90% of inquiries resolved after the first touchpoint.

Patient Payments

Accelerate collection speeds and revenue: Deliver the payment experience patients expect

Patients easily pay via credit card, digital wallet, ACH, phone and check – in office or online. Adopt a proactive approach to patient collections by offering payment plan options that require no interaction from your team. Watch collection speeds increase while reducing overhead costs by sending fewer paper statements.