Mailbox is Inbox Health’s lockbox service designed for billing teams that uses technology to automate the work of opening, sorting, depositing, and posting mailed patient payments for you.
Mail is scanned and posted to your PM system as it is received. Without having to manually review and deposit your mail, you get paid the day a check arrives.
Patients’ checks are received, scanned, and automatically posted to your PM systems.
Keep all patient billing activity in one place with Mailbox. See your digital and mailed patient payment data in a single snapshot – no logging into a separate third-party software or inputting payments manually.
Mailbox automatically reviews incoming mail, and 95% of patient payments post automatically, deposit to your bank account, and apply to your practice management system(s).
| Features | Mailbox | Lockbox |
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| Scans mail |
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| Automatically posts payments to your bank account |
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| Access images to mail |
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| Integrates with your PM system and workflow |
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| Flags miscellaneous mail for your review |
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| Designed for medical billing teams |
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| Costs | Fixed Fee | Fixed fee + check processing, data storage, and banking fees |
If you’re already an Inbox Health customer, simply reach out to your CSM to enable Mailbox on your account. New customer inquiries can click below and schedule a quick chat to tell us more about you.
