Jeff is on a mission for his customers. He is laser-focused on providing his patients, doctors and practices with the best customer experience in the industry. Benchmarking his patient process with patientbillingscore.com allowed him to identify 4 key areas of improvement for a better patient experience. His journey led to a 20% increase in patient payments, an increase in the velocity of capital, and improved operational efficiencies for his company, Red House Medical Billing. Read how Jeff differentiated his business and positioned it for growth as he expands Red House Medical billing from Boston to San Diego.