Inbox Health is your trusted patient billing partner, offering automated workflows and convenient support for patients that result in faster payment and increased revenue.
Built for Healthcare Revenue Cycle Leaders
Drive revenue with automated, efficient patient billing
Over 3,000 healthcare practices and 2 million patients trust Inbox Health. The impact:
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85 %
of patient A/R collected in 15 days, resulting in increased revenue.
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70 %
reduction in phone call volume, freeing up staff time for revenue-driving tasks.
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90 %
of statements sent digitally, resulting in reduction in paper costs and administrative time.
Patient billing
Boost revenue and efficiency: Patient billing cycles with unmatched automation, customization, and intelligence
Streamline daily tasks while increasing collections with billing cycles that are automatically customized to the needs of each practice and individual patient. Billing messages are sent via email, text, paper mail, or voice calls, and follow-up communications intelligently adapt based on the patient’s interaction with previous messages.
Patient support
Reduce the patient support burden: Offer smart patient interactions
Manage and resolve patient inquiries in real time with modern AI-powered support tools. Securely communicate with patients via HIPAA-compliant real-time chat, email, and SMS. Transparent and timely communication boosts patient satisfaction, and modern support tools are the most efficient methods to provide support. Manage the process internally, or alternatively, allow Inbox Health’s team to manage patient billing support, and get up to 90% of inquiries resolved after the first touchpoint.
Patient Payments
Accelerate collection speeds and revenue: Deliver the payment experience patients expect
Patients easily pay via credit card, digital wallet, ACH, phone and check – in office or online. Adopt a proactive approach to patient collections by offering payment plan options that require no interaction from your team. Watch collection speeds increase while reducing overhead costs by sending fewer paper statements.
Seamless Integration
Centralize your patient A/R management
Inbox Health seamlessly integrates with the most popular practice management systems, so you can manage all of your patient A/R in one place.
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Why Inbox Health
A superior experience for everyone
Customers love Inbox Health
“Collection speeds increased immediately. Patients who would normally pay in 35 days were paying in a week.”
Amy Koon, President & Co-founder
Keystone Medical Management
“Patients really do like to use our text messaging communication options, and because of that, our costs as a company have decreased two-fold as we no longer receive high numbers of phone calls. We saw an overall increase of about 30% in patient payment collections.”
Katie Fergus, President & CEO
PractiSynergy
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