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Insights & Observations

A New Era of Healthcare Consumerism: Optimizing Patient Collections

Join revenue cycle expert Elizabeth Woodcock, DrPH, MBA, FACMPE, CPC, for an educational and insightful webinar focused on this inflection point, how to respond, and action steps to optimize patient collections.

Patient-First Billing Strategies: A Roundtable Discussion

3 Steps to Improve Your Financial Health

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Webinar

A New Era of Healthcare Consumerism: Optimizing Patient Collections

Webinar

Patient-First Billing Strategies: A Roundtable Discussion

Join us for a roundtable discussion, Patient-First Billing Strategies, with experts in the medical billing industry. Panelists include billing professionals from Keystone Medical Management, The Auctus Group, and Inbox Health.

Webinar

3 Steps to Improve Your Financial Health

Join Inbox Health and NobilityRCM for a webinar on how to maintain your financial health with a focus on merger and acquisition strategies.

Webinar

How to Eliminate 8 Common Roadblocks in Your Revenue Cycle

Join Inbox Health for a webinar, How to Eliminate 8 Common Roadblocks in Your Revenue Cycle. The presentation will be led by revenue cycle management expert Owen Dahl and cover insightful and educational tools to eliminate barriers that are keeping you from operating efficiently and reaching your collections potential.

Webinar

Adapting to Changes in Medical Billing: A Roundtable Discussion

The medical billing outsourcing market is expected to experience double-digit growth by 2028. With growth, comes change. Rising operational costs, advancements in technology, and patient preferences shifting to high-deductible health plans define the recent shift in how billing teams operate.

Webinar

How to Increase Collections With Empathetic Patient Support

Join Inbox Health for a webinar, How to Increase Collections With Empathetic Patient Support. The presentation will be led by Ann Taylor, Inbox Health’s patient billing support manager. We'll help you look at patient support in a new light, giving your billing team tips to communicate effectively in a digital age.

Webinar

Denial Prevention and Management: Tactics to Get Your Claims Paid

Join revenue cycle management expert Elizabeth Woodcock for an educational and insightful webinar focused on denial prevention and management. We'll help you look at denials in a new light, giving you practical, real-world strategies for overcoming one of the most frustrating roadblocks to revenue cycle success.

Guides

6 Steps to Prepare for Deductible Season

Billing teams are presented with a unique set of challenges during the first few months of the year when deductibles reset. With preparation, billing teams can empower practices to mitigate the obstacles associated with deductible season.

Guides

Preparing for (E/M) Code Changes in 2023

What’s inside: Guideline changes and deleted codes in 2023. New definitions for initial and subsequent services and an overview of the basic framework established for office and outpatient services. Changes to medical decision making elements in the CPT book. Updates to prolonged care codes and how the CPT book differs

Webinar

6 Steps to Prepare for Deductible Season

Many practices see a 20% dip in revenue during the first quarter of the year when deductibles reset. With preparation, billers can empower practices to mitigate the challenges associated with deductible season and remain financially secure during the first quarter of the year.

Webinar

Key Technologies Impacting Medical Billing

More than three in four (78%) of health systems are currently using or are in the process of implementing revenue cycle automation. The impact of technology on medical billing changes the way billing teams operate and significantly impacts the efficiency of your business – if you are using it effectively.

Webinar

Preparing for Evaluation and Management (E/M) Code Changes in 2023

Significant changes are coming to the Evaluation and Management (E/M) code set in 2023. The American Medical Association (AMA) recently released upcoming revisions to definitions and documentation requirements for hospital and observation services, emergency department (ED) visits, nursing facility services, and home services. Extensive guideline changes are also forthcoming, and

Guides

5 Steps to Improve Operational Efficiency to Boost Business Growth

Assess the health of your current RCM process and get action steps to accelerate growth.

Webinar

Strategies to Manage Rising Operational Costs

Increased operational costs are having a significant impact on billing companies. Just this month (July 2022), postage costs increased from 58 cents to 60 cents, and a recent poll showed the majority of billing companies rely on paper statements. The time to go digital is now.

Webinar

How to Shift Your RCM to Proactively Manage Patient Responsibility

Managing patient responsibility effectively and efficiently is key to the financial health of any practice or medical billing company. Today’s high patient out-of-pocket expenses are shifting the payer mix, which requires organizations to implement new policies, processes, and technologies to proactively collect patient responsibility.

Webinar

3 Keys to Grow Your Medical Billing Company

Is your medical billing company poised to grow? With the right strategy in place, you will be able to manage a higher volume of patient statements and insurance claims with the same number of resources. Join Inbox Health and AdvancedMD for a webinar on three keys to growth.

Webinar

How to Master Patient A/R in a Modernized Healthcare Era

Join Inbox Health for a webinar on how to navigate the top challenges billing teams face today. Brian Flynn from nationally recognized billing company Nobility RCM will serve as a panelist for the webinar and address how they have approached changes to the billing space.

Guides

A Guide to Managing Patient A/R

Learn how to increase patient collections, save time, improve revenue, and grow your medical billing company or practice

Guides

Perspectives on Managing Patient Responsibility

Rising patient responsibility has transformed healthcare. The trend is a catalyst for increased patient consumerism. Inbox Health conducted a survey to better understand the unique challenges practices and billing companies face as 30% of providers’ revenue now comes directly from patients.

Guides

Three Strategies To Thrive

To access Inbox Health's document detailing the top 3 strategies to thrive as a medical biller in a post-pandemic world, click this link or read below.

Webinar

No Surprises Act: What Healthcare Professionals Need to Know

The No Surprises Act, set to go in effect January 1, 2022, offers new protections for patients related to unexpected medical bills. Learn how this law impacts providers, billing companies, and patients. Join Inbox Health for a discussion with Dr. Jack Hoadley, a Research Professor Emeritus in the Health Policy

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Inbox Health Blog

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A New Era of Healthcare Consumerism: Optimizing Patient Collections

Patient-First Billing Strategies: A Roundtable Discussion

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