Report: How COVID-19 Is Affecting Patient Payment Activity
Thanks to a recently published report by Inbox Health Labs, for the very first time medical billers can see the impact of COVID-19 on patient payments and begin to plan for 2021. What is clear is that rethinking patient billing will be necessary to adapt to the changes being inflicted by this pandemic, and to counteract the persistent reduction in patient payment growth and what, thus far, appears to be a stunted-V shaped recovery.
What Can the Medical Billing Industry Expect from a Biden Administration?
More immediately, there is the question of additional relief to individuals and businesses who are suffering economically as a result of COVID-19 including billers and practices. While the relief plan stalled leading up to the election, the political pressure will be enormous for Democrats and Republicans to get some plan passed prior to the new presidential term.
Dottie Jackson Gains Back Confidence in Her Business
In recent years Dottie and her team were unable to continue serving their practices as well as they intended. As the CEO of Prestige, Dottie truly felt like her reputation was at risk. Due to the inefficiencies of Prestige’s current patient payment software, Dottie’s clients were unable to take full advantage of the payment collections process without any headaches. Feeling frustrated, Dottie tried to remain strong and forge ahead with excellent service to her clients.
Inbox Health releases new integrated product, Mailbox, to digitally manage patient mail
Today, Inbox Health, the patient communication platform for medical billers, released a new integrated product, Mailbox, which allows billing companies and practices to digitize patient mail while automating the deposit and posting of check payments. This product helps practices get paid faster and eliminates overhead around physically handling paper checks and other mailed correspondence.
Is it safe to see my doctor?
One of the indirect health costs of the COVID-19 pandemic is that fear of infection has caused many patients to delay non-COVID-19 related healthcare visits. Stay-at-home orders in many States and, in the case of millions of newly unemployed Americans, the loss of healthcare coverage, have resulted in the postponement (or, in some cases, avoidance) of treatment.
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