Learn

News

AdvancedCare Partners with Inbox Health to Bring AI and Automation to Patient Billing

Two companies have integrated tools to bring a more seamless billing experience to market November 20, 2025 (New Haven, CT) – Inbox Health, a leading patient billing and engagement technology platform, announced today that AdvancedCare, an AI-driven practice management, electronic medical record, and revenue cycle solution, has launched Inbox Health

News

Inbox Health Closes $20M in New Funding to Accelerate AI for Patient Billing

Led by Ten Coves Capital, the deal marks a pivotal moment in the company’s growth trajectory New Haven, CT (Sep. 15, 2025) - Inbox Health today announced it has secured $20 million in growth equity funding and debt, led by Ten Coves Capital with participation from existing investors CT Innovations, Commerce

News

CHE Behavioral Health Services Chooses Inbox Health to Modernize Patient Billing and Support

National behavioral health provider implements Inbox Health’s digital‑first patient billing platform to deliver a clearer, faster patient payment experience. New Haven, CT and Brooklyn, NY (August 21, 2025) — Inbox Health, a leading technology platform dedicated to improving the patient experience, today announced that CHE Behavioral Health Services has launched Inbox Health across its multi‑state

News

How technology can inject humanity into the billing process

In this era of interactive knowledge and dynamic experiences, it’s no longer enough for healthcare providers to mail a bill and hope it gets paid in time. Patients expect and deserve something far more human. It just so happens that what they’ll be getting is powered by AI.

News

Billing platform Inbox Health launches AI assistant to answer patient questions

Inbox Health, a billing platform, has launched an artificial intelligence assistant to help answer patient questions. The HIPAA-compliant AI, which has already been in a pilot phase, can cut response and research time to seconds and is fluent in 60 languages across phone, text, email and live chat, the company

News

Inbox Health Debuts 24/7 AI Billing Assistant that Resolves 7 of 10 Patient Questions

Embedded AI answers patient billing questions in seconds across phone, text, chat, and email New Haven, CT (July 16, 2025) - Inbox Health today launched its AI-powered assistant for patient billing support, fully integrated into its industry-leading patient billing platform. The assistant has been in a pilot phase for most

News

How AI and Automation Are Shaping the Future of Patient Payments

Inbox Health CEO Blake Walker shares insights on how health care organizations can modernize patient billing by treating it as an experience challenge, leveraging artificial intelligence (AI) and automation to improve clarity, communication, and collections.

News

Exdion Health partners with Inbox Health to boost efficiency and revenue for urgent care and occupational health centers

Inbox Health is excited to announce a new partnership with Exdion Health, a platform that helps urgent care and occupational health centers completely automate their medical coding process. Through this collaboration, Exdion clients can leverage automation on both the insurance and patient billing side of the revenue cycle through Inbox Health’s

News

Inbox Health Joins Greenway Health Marketplace to Modernize Patient Billing

Greenway Health users now have access to a patient billing platform with a 95% patient satisfaction rate New Haven, CT (May 28, 2025) - Inbox Health, a leading technology platform for improving the patient billing experience, today announced it has joined the Greenway Health Marketplace. The Greenway Health Marketplace is a

News

HIStalk: Interviews Blake Walker, CEO, Inbox Health

Inbox Health is a software platform that fully automates patient billing, payment collection, and patient support for medical practices and billing companies.

News

Rethinking patient payments: Why billing is the new frontline of patient care

Health care executive Blake Walker discusses his article, “From caregivers to collectors: Navigating the new landscape of patient payments.” He describes a perfect storm impacting provider groups: the significant rise in patient financial responsibility due to high-deductible health plans, the growth of health care consumerism where patients demand better experiences

News

From caregivers to collectors: Navigating the new landscape of patient paymentsKevinMD

Most provider groups are not optimized to manage patient billing, and it’s breaking the bank. The problem often starts with the EHR systems that they have adopted, which are designed with insurance reimbursement as the priority, not the patient experience in mind.

News

Podnosis: Ways providers can simplify patient billing

Some health tech companies, like Inbox Health, help providers communicate more proactively with patients about what they might owe and what repayment options are available to them. To explain the current trends in patient billing, senior writer Anastassia Gliadkovskaya chats with Inbox Health’s co-founder and CEO Blake Walker.

News

Digital Health Wire: Inbox Health CEO Blake Walker on Creating Frictionless Patient Billing Experiences

In the latest Digital Health Wire Show, we sat down with Inbox Health CEO Blake Walker to discuss fresh ways to streamline the billing experience in healthcare, as well as the new technologies empowering patients during this critical step of their care journey.

News

Inbox Health Expands Patient Billing Support Tools to Eliminate Confusion Around Medical Bills

New Haven, CT (February 27, 2025) - Inbox Health, a leading technology platform for improving the patient billing experience, today announced the launch of new patient billing support services that resolve 90 percent of all questions patients ask about their medical bills. It is common for 25-30 percent of revenue

News

Slice of Healthcare – #485 – Blake Walker, CEO & Co-Founder at Inbox Health

The US healthcare system presents a frustrating paradox—patients pay hefty insurance premiums yet face high out-of-pocket costs, often with little clarity about their bills. Blake Walker, CEO and Co-Founder of Inbox Health, is on a mission to change that. His company provides healthcare providers with a smarter, more patient-friendly billing

News

Inbox Health Appoints Patrick Block as Chief Financial Officer

New Haven, CT, (Jan 14, 2024) ‒ Inbox Health, a leading technology platform for improving the patient billing experience, today announced the appointment of Patrick Block as chief financial officer. Block will lead the organization’s financial operations and drive initiatives to support Inbox Health’s continued growth and revenue diversification. Block

News

Inbox Health Hires New Department Leads for Marketing, Business Development

Two veteran healthcare leaders and growth strategists – James Kanka and Jesse Shoplock – join the leadership team NEW HAVEN, Conn., Dec. 11, 2024 /PRNewswire-PRWeb/ -- Inbox Health, a leading technology platform for improving the patient billing experience, today announced new hires to develop and lead the company's growth strategy for 2025. James Kanka and Jesse Shoplock will serve as senior

News

10 Tips for Patients and Healthcare Practices to Reduce the Costly Impact of Deductible Season

Inbox Health data finds 50% of practices bill their highest amount of patient accounts receivable in the first quarter. NEW HAVEN, Conn., November 12, 2024 – A recent analysis by Inbox Health, the industry’s leading solution dedicated to patient billing, payments and collections, indicates that 50% of healthcare practices bill

News

Inbox Health Names Robbie Abt as Chief Revenue Officer

NEW HAVEN, Conn., Sept. 10, 2024 – Inbox Health, the industry’s leading solution dedicated to the growing problem of patient billing, payments and collections, today announced the appointment of Robbie Abt as Chief Revenue Officer. Joining at a time of rapid growth for the company, Abt will lead sales, marketing,

News

Inbox Health Announces Appointment of Kent Ivanoff to Board of Directors

Inbox Health Announces Appointment of Kent Ivanoff to Board of Directors New board member Kent Ivanoff brings proven business results in the patient billing sector of healthcare. Inbox Health, a leading patient billing communications platform, announced today the appointment of Kent Ivanoff to its Board of Directors. Ivanoff is a

News

Inbox Health Grows More Than 385 percent, Named #1 on the 2023 Marcum Tech Top 40

Inbox Health Grows More Than 385%; Named #1 on the 2023 Marcum Tech Top 40 NEW HAVEN, Conn., Nov 15, 2023 – Inbox Health, a leading patient billing communications platform, has been named #1 on the 2023 Marcum Tech Top 40, an annual awards program recognizing Connecticut’s fastest-growing technology and

News

Inbox Health Raises $22.5 Million Series B

Inbox Health Raises $22.5 Million Series B to Support Rapidly Growing Patient Billing Communications Platform Funding round led by fintech-focused growth equity firm Ten Coves Capital brings total raised to date to more than $43 million NEW HAVEN, Conn., May 4, 2023 – Inbox Health, a leading patient billing

News

Inbox Health Awarded Patent for Patient Billing Communications Platform

Inbox Health Awarded Patent for Patient Billing Communications Platform Innovative patient billing, payment and support solution addresses the challenge of patient billing, one of the fastest-growing problems in healthcare. NEW HAVEN, Conn., April 25, 2023 – Inbox Health, a leading patient billing communications platform, announced today that its advanced

News

Inbox Health Named to the 2022 Marcum Tech Top 40

Inbox Health Named to the 2022 Marcum Tech Top 40 NEW HAVEN, Conn., October 31, 2022 – Inbox Health has been named to the 2022 Marcum Tech Top 40, an annual awards program recognizing Connecticut’s fastest growing technology and life sciences companies. Inbox Health, a software solution for better

News

Inbox Health Names Dan Simenc Chief Revenue Officer to Support Accelerated Growth

Simenc joins the innovator in patient-first billing, bringing over 20 years' experience in patient engagement, healthcare revenue and technology NEW HAVEN, Conn., Sept. 28, 2022 /PRNewswire/ -- Inbox Health, the industry's leading solution for patient-first billing, payments and support, today announced the appointment of Dan Simenc as chief revenue officer. Joining at a time

News

Inbox Health Announces Partnership with Leading Medical Billing Enterprise, Nobility RCM, to Ease the Burden of Managing Patient Accounts Receivable

NEW HAVEN, Conn., March 30, 2022 /PRNewswire/ -- Inbox Health, the platform dedicated exclusively to the rapidly growing healthcare challenge of patient billing, payments and support, announced today a partnership with Nobility RCM, an industry leader in medical billing and pioneer of Nobility Pre-Funding, a guaranteed revenue model for healthcare providers. The Inbox Health

News

New Survey From Inbox Health Reveals the Critical Impact of Increasing Patient Responsibility on Healthcare Industry

As Patients Pay a Greater Share of Medical Bills, New Survey of Medical Practices and Billing Companies Reveals the Growing Challenge to the Entire Healthcare Industry NEW HAVEN, Conn., Feb. 14, 2022 /PRNewswire/ -- In the next five years, patients will spend over $2 trillion on out-of-pocket healthcare costs. This

News

Inbox Health, a Patient Billing Communications Platform, Named to Inc. 5000 List of Fastest-Growing Companies in America

NEW HAVEN, Conn., Sept. 30, 2021 – Inbox Health, the industry’s only platform dedicated to solving the growing $2 trillion dollar healthcare challenge of patient billing, patient payments and patient support, has been named to the Inc. 5000 list of fastest-growing private companies in America. The honor comes only five

News

Inbox Health Raises $15 Million in Series A Financing Round

NEW HAVEN, Conn., April 05, 2021 -- Inbox Health, the platform modernizing patient payments, today announced it has completed a $15 million Series A financing round. Commerce Ventures led the round with participation from new and existing investors, including venture firms Vertical Venture Partners, Healthy Ventures, Collaborative Fund, Fairview Capital,

News

Inbox Health releases new integrated product, Mailbox, to digitally manage patient mail

Today, Inbox Health, the patient communication platform for medical billers, released a new integrated product, Mailbox, which allows billing companies and practices to digitize patient mail while automating the deposit and posting of check payments. This product helps practices get paid faster and eliminates overhead around physically handling paper checks

News

Inbox Health National Survey of medical billers reveals key challenges and investments resulting from the coronavirus pandemic

Findings show reduced patient collections at independent practices are posing a threat to medical billers, but layoffs are not likely for most as key investments are being made to improve patient engagement. New Haven, CT, May 11, 2020: Medical billers that support independent medical practices have a front-row seat to

News

Inbox Health Raises $3.5 Million in New Venture Funding

NEW HAVEN, CT MARCH 10, 2020 Inbox Health, the patient communication platform for medical billers, has raised $3.5M in funding led by Healthy Ventures, joined by Collaborative Fund and Commerce Ventures. The funding will power Inbox Health’s expansion into thousands of new practices, helping deliver modern patient communication and

News

Inbox Health Partners with Healthpac to Deliver a Better Patient Billing Experience

NEW HAVEN, CT JULY 08, 2019 Inbox Health, a company that makes every patient billing and payment experience clear and convenient, has partnered with Healthpac, a leading provider of medical billing software and practice management solutions. This alliance seamlessly integrates Healthpac’s billing software with Inbox Health’s powerful patient billing and